Have it your way [as long as it's OUR way]

This week I came across one of the most knee-slappin' funny examples of...

• explanation of service
• we reserve the right to...
• cars can be painted any color, so long as it's black...
• etc.

...that I have seen in a long time.  I was dining here in Reno at Sushi Moto (a relatively new addition to the abundance of all-you-can-eat sushi joints here in town).  The place is nice, food is good, service is good, prices are fair, and overall I give the place a B.  That said, I noticed on this visit that they have implemented some new "RULES OF THE SUSHI BAR" that I simply had to share with my 10's of readers.

I call this the "Management Bill Of Rights" and you will need to click the image and zoom in. Otherwise, it's a bit like an eye test (my trusty Treo ain't the best photo taker).  It's legible and you will get the idea.

I think my favorite line in this piece is the line where they indicate the "no special orders".  I am sure its a pain in the ass to field requests like:  one time, while I was on a business trip in Tulsa, the chef had this roll called a Blowfish and it had...hmmm...salmon, tobasco sauce, sausage, breadcrumbs, and rocky mountain oysters...can you make me one of those? I know that must piss them off, but is it smart to develop a list of your favorite "undesirable customer actions" and warn people that if they break the rules you will bounce them faster than the Soup Nazi?

Here at Fuze, we are pretty strict with our clients too but I am not sure if such a tact would keep our client retention quite as high as it is right now.  I think what Sushi Moto is trying to say is, this job would be great if it weren't for the f---ing customers!

Don't rule the place out based on this, it's a good restaurant.  I just found this funny.

Konichiwa!

WBV